It's definitely been great working with Chris! He helped me sell and purchase a home at the same time, and everything was smooth! I'll definitely be contacting him back if/when I want to sell or buy again.
After living in our home for 10 years, my husband and I decided that it was time to move on and eliminate the treacherous commute in our lives. We knew nothing about selling a home but knew that we needed to start the process and find a good and well educated realtor who could help us get through what was going to be unknown during the next few months. We needed to find a realtor that could help us and get the sale done. Thankfully we found Chris Luna. From the start till the very end of the sale process, we knew we were in good hands. Chris is very easy going, honest and is a great communicator. He listened to our concerns and valued what we had to say. For example, in the beginning, we had some concerns about an open house and didn't want to be bothered with unexpected walk ins so we really appreciated the fact that he helped us sell the house by appointment only. Security was very important to us, especially with other strangers walking in and out of our home but he made sure to communicate our concerns to his colleagues in the field who showed the home with prospective buyers. He was very diligent in his work and it showed. Selling a house can be a very scary thing especially if you aren't familiar with selling a home or know what to expect, but Chris was always clear with instructions, next steps and had the unique ability to put us at ease. He was always very professional with us and VERY PATIENT. What we appreciated the most about Chris was the fact that he never told us what to do or how things should be done but instead, provided us with excellent professional information about selling a home and well informed us during each step of the sale so that we can make appropriate decisions together. Chris has great follow through, has great integrity in his work and worked really hard to make it a successful sale. We would definitely recommend him to family and friends! Thank you Chris for working with us through the sale of our home. We really could not have done it without you!
I wish there were more stars we could give to Chris. He really exceeded our expectations. We didn't know what to expect as we went through the home buying process for the first time, and we were relieved to work with someone so kind and knowledgable about the process and area we were looking in. We very much appreciated all his years of experience and easy-going nature. It also helps that he has a great sense of humor. We are telling everyone we know to work with him, and we really look forward to working with him more in the future!
My wife and I currently had the gear pleasure of working with Chris on selling our home. It was a tuff decision to move on with the sale of our home because we were undecided if we wanted to sell or if it was the right time. Chris Met with us on two different occasions and explained the process, what to expect, and helped us understand why this was a good opportunity to sell. Chris was very professional, new the market, provided great marketing strategy, provided great recommendations on what to repair or upgrade to make our home more appealing to buyers, and would always answer any calls or text messages at any time of the day. Through Chris's expertise and recommendations, our home got more than the expected offers (22) and over our asking price. Due to his experience and great customer service, Chris is now working with us on our new home purchase. I would recommend him 100 percent.
My husband and I contacted Chris when we finally decided it was time to purchase a home for our growing family. We were moving from Fremont to Contra Costa County and were looking for an expert in that area. Now I've known Chris for some time so I knew I could trust him as a person, but was unsure about his abilities as a realtor; we were not disappointed. Chris is extremely knowledgeable when it comes to buying a home and made the process extremely simple. Not only is he knowledgeable, he is extremely responsive. We always heard back from Chris the same day we contacted him, usually within an hour. Additionally, since we were in Fremont and worked in the South Bay, he always made himself available on the weekends to show us prospective homes. And when it was time to submit offers, he walked us through the process and gave us tips to increase our chances of our offer being accepted. I can also add that he will have your back no matter what happens. The realtor of the home we ultimately purchased was trying to close escrow quickly and was trying to cut corners during the entire process. Chris made sure everything was done legally and ensured we were well taken care of during this process. If you are looking to buy or sell your home, I would not hesitate to call Chris, you will not be disappointed.
When my husband and I were ready to find a new home of we contacted Chris Luna of J. Rockcliff Realtors. Our hope was to time the sale of our condo (which we lived in) with close of escrow on our new home. This was exactly what Chris delivered. He listed our condo and within days we received multiple offers. We went into in contract, closed in 10 days and moved into our new home shortly after... Chris is super easy going and easy to work with. He's awesome with communicating; replying back and returning our messages in a timely manner and explaining everything throughout the entire process. From beginning to end, we couldn't have imagined a more seamless and smooth experience. We would hands down recommend Chris Luna to our close friends and family if they were ever in need of any real estate needs. Thank you Chris for a such great experience!!!!
Three years ago, Chris helped my husband and I purchase our first home in the Bay Area! A few months ago, we made the decision to move to a smaller town and knew right away that we wanted to work with Chris again! When I contacted Chris, I told him that we needed to sell our home and buy a new one. We set up an appointment to talk about our options and he came prepared! Within 30 minutes we were convinced that he was going to go the extra mile to make sure that we sold our home for a price that we were happy with. Our expectations were low but after talking with Chris, we knew we would be more than happy with the results. I have to be honest, it took a lot of trust on our part to trust that he knew what he was doing. We ended up getting multiple offers within 3 days all well above asking price! Our mind was blown and Chris was a cool cucumber. He knew from the beginning this would be the end result. After we accepted an offer it was smooth sailing from there. Chris was always on top of things. Any documents that needed to be reviewed and signed we got it right away. He was able to answer all of our questions in a way that helped us to understand. The most important quality about Chris is his patience! There were times that I was stressed but he was patient and always made me feel at ease again with his knowledge and reassurance. During this whole process of selling our home, he did help us find our new home as well but I will save my review on that when we close in a week. If you are looking for someone that knows the business, up front and to the point, funny, on time and so much more then look no further! Stop reading this review and call him!
Thanks a Million to Chris Luna! We had patiently been waiting till we could find the right home and we knew from the beginning that it would be equally important to have the right realtor to help us do so. Admittedly, we had very specific criteria on the home we hoped for, from the location, square footage, ranch style, layout and certain updates within the home. Little did we know that even beyond these elements, just how important Chris was for us from beginning to the end. Firstly, Chris was ready to 'hit the ground' running, which we truly valued with our tight timeline. We went house hunting on weekends and even during the week. Not only was Chris understanding that our timing was difficult on when we could look for homes due to our work schedules but whenever we could look at a property, he made sure it was the most efficient use of our time and energies, especially as we have two young children 'touring' with us too! He understood when we were disappointed or frustrated with the process, listened to where we were coming from and talked us through our concerns. When a home we fell in love with didn't work out, he reassured us with lots of accurate and realistic aspects that helped us realize, it wasn't quite the home we were looking for. Throughout the whole process, Chris was not just our realtor but was a patient, understanding and knowledgeable confidant and resource. Ironically after a month or two of looking, it was RIGHT when Chris and WE were out of town that the house we were meant to have came to fruition. Not only did Chris go out of his way to ensure the process was as smooth as possible even with us being out of town but provided reassurances and information throughout the process despite him being out of the office. This level of service was more then appreciated because of how stressful it could have been and it really showed how much Chris valued us as his clients and our time while being on vacation too. Another element of impressive care that Chris provided was after the home was well in the process of closing escrow. He took time out of his busy schedule to help me meet with contractors at the home to start the process of inspections and remodeling questions so that we could move into the home as quickly as possible. When we were able to receive the keys and the home was ours, I had some outstanding questions to ensure things were what they seemed and despite it NOT being his role to explain and get the answers for me, he was the only one who came through to confirm the facts I needed. If you are looking for a realtor that will take care of you in the realty world from beginning, middle and the end, someone who goes out of his way to answer questions, provide explanations & reassurances and makes you feel like his #1 client, Chris Luna is the realtor for you. We are delighted to have had Chris be our realtor and now a life long friend. Chris didn't just find our family a house; but helped us make it our family's home sweet home.
Chris was amazing in every aspect of my homebuying experience . He's very knowledgeable and experienced which made this process fast, smooth and very pleasant. he went above and beyond any expectations I had for him. He made every step along the way comfortable while still doing his due diligence. Chris is motivated and will get the job done!!! I would highly recommend him. Thanks Chris for making my first home buying experience a great one if I could give you 10 stars I would.
Chris was awesome throughout the entire process! Being first-time home buyers we had a lot of questions about the process and some things needed further explaining. Chris was very patient and helpful, and took the fear out of buying our first home. He was very good about communicating with us, we always felt like we knew exactly what was going on. I would recommend Chris Luna to anyone seeking a friendly, helpful, professional, 5-star realtor!
Chris is a very friendly, knowledgable realtor who made the sale of our house very smooth. Considering we moved out of the area, he was able to work with us through the process to get everything completed in a timely manner. He responds very quickly to requests or questions that you bring to his attention as well as how to negotiate a seamless sale. Chris also knows what little things to do around the house to get it to pop when a potential buyer goes inside.
Chris is a very knowledgeable and professional agent. It was so great to have someone like him on our side to help make the big decisions and navigate the process! I would definitely use Chris again on future home purchases/sales and would recommend him to anyone!
This was the first time my husband and I ever bought a house and I am extremely satisfied by the results. I must admit I was a bit apprehensive about the buying prospect of a house and due to the fact that we started a bit late in looking for one, I thought for sure we would not be able to find a house to meet our needs. In any case, I started looking at zillow and saw houses that I liked and saw Chris Luna's name for one of them. He was the first to contact me so this is why he became our realtor. I liked Chris because he was very prompt in his responses and when I would email him about prospective listings that I saw and when he would send me some prospective listings we would communicate by email and set up meet times shortly after. We saw a couple houses and bid on 2, one went over the asking price and the buyer bought in cash so we did not get it and the other one the seller decided to sell to another client. So, we were resigned to keep looking. Luckily for me the buyer for the second bid backed out and we were able to place a bid and get it! Now, we had to deal with the bank and this was a long process. They kept asking me to resend documents and took a long time getting my loan doc together. Finally, when we were supposed to sign for the final papers the escrow officer said that my name was different and I had to get my name changed to my married name as my IDs were in my maiden but docs and W2 were under my married name. So while , I had to go through the hassle of getting my marriage license resent from HAWAII and everything fixed, Chris was extremely patient and worked with the seller's realtor and had to explain what was going on. In the end, we were finally able to move into our home! Thank you Chris and Tony (Seller's realtor) for your patience and hard work. I would highly recommend Chris to anyone and would use him again if I am looking to buy another house in the future. I would write more but don't have enough with my 16 month old son running around right now
I got to say after are first consultation with Chris Luna my wife and I walked away well informed and confident that he would find us a home. Sure enough Chris found us that home. Chris was with us through the whole process every step of the way. Thanks to Chris and his team my wife and I were able to achieve are dream of home ownership. To anyone looking for a realtor look no further Chris is the man!!!!
This was my wife and my first real estate purchase, so needless to say we had no idea of what we were getting ourselves into. Chris was extremely professional and responsive to all of our requests and questions, and we had a lot of them. I would absolutely recommend using Chris as your agent for any real estate purchase. He will take the time out of his busy schedule to make you feel like you are the only client that matters.
I was referred to Chris by a friend who recently purchased a home. Upon meeting Chris, I found out he helped a HANDFUL of people I knew. Small World! Chris helped me through the whole process of purchasing a home from Day 1. He listened to exactly what I was looking for and he did not push me into a home I did not feel comfortable in. Chris was there any time of the day if I had any questions; he was easy to connect with. He has a lot of experience and understands the real estate market. Chris has a laid back and easy going personality which made the whole process much less stressful. If you ever need a Realtor, give Chris a call!
Chris did a great job helping us sell our old house and finding us a new house. We sold our old house in a couple of weeks thanks to him and although finding a new house was a little more stressfull.. He did a great job helping us through the problems, explaining everything to us, and closing the deal. Thanks Chris
Chris was awesome! He quickly got a sense of what I was looking for, was patient, listened, and always responded quickly to my requests and questions. He made the home-buying process go so smoothly and he is incredibly knowledgeable. I never felt rushed or pressured. His advice is sound and he doesn't cut corners. He loves what he does, and I would recommend him to anyone.
When I first called Chris and told him that I found a review about him on yelp and that I couldn't imagine working with any other realtor he became very excited about the opportunity to help my wife and I find our new home. He asked about our needs, what type of home we were looking for and in the areas that we would be interested in. He was very responsive and made the home buying experience fun.
Chris represented me in a purchase of a single family home in Hayward and did an excellent job facilitating the process from start to finish. I like Chris' no non-sense approach throughout the negotiation and escrow process. The get 'er done attitude is what I'm used to and communication between myself and the seller was second to none. I've never been through an escrow process where everything went perfectly and this one was no exception. However, Chris was able to navigate through the hiccups very smoothly and I felt very comfortable he was representing me in my best interest and that I was in good hands. I wouldn't hesitate to recommend Chris to friends and family for their real estate needs! Thanks again Chris!
As a first time home-buyer, the process can be daunting. But after closing on a deal with Chris' leadership (our new home yay!) I have nothing to be afraid of the next time around - as long as I still have him by my side.
Not only is Chris an expert at his profession, but his can-do attitude and optimistic personality made everything digestible and shined a light to guide you along. In what could've been an intimidating process, Chris made it all seem within reach, made us feel like we owned the process rather than the process owning us. He made sure our needs were met, while knowing when to give us honest feedback that would reap major benefits in the long run.
Thanks to his support, we've got a place called home!
This was our first time buying a home and we had no clue of the process nor which direction to start. Chris gave us the direction and ensured he had our best interest at heart. My fiance and I understood how the real estate market was going and heard quite a few horror stories of many selfish and selfless agents out there. Chris Luna was very personable and really took the time to understand my fiance and I's needs. He stayed in constant contact when needed and went to bat for us in every way. We were referred over by a friend and he truly lived up to the experience that was passed on. My fiance and I plan to do the same. We will be referring any of our friends and family in the near future whom are going to be buying a home. We highly recommend that if you are purchasing a home soon or even planning ahead. Give Chris a call. You will love the whole experience.
I give Chris Luna Five Stars. Bottom line, I will have Chris Luna sell another home of mine next year. Chris makes you feel like your home is of the most importance.
Chris made our first home buying experience wonderful. Always easy to get a hold of and ready with answers for our endless amount of questions. He was constantly helpful and supportive through the whole process. Id highly recomend him to any friend needing a realtor, and I have!
I contacted Chris to help me find a 'single family' house to rent initially, and also to begin a relationship for when it's time to purchase a home in the near future. I'm also moving from IL to CA making the short time my wife and I had to spend in the 'Bay Area' that much more challenging. Meaning it became imperative that we hit the ground running in finding our next home once we got to CA.
Chris had a list of houses immediately for us to see, eventually resulting in an accepted rental application. Chris was very accommodating with our short time line, as well as very knowledgeable about what areas he believed to be more desirable and refreshingly candid about those areas to avoid.
I definitely intend and look forward to working with Chris, hopefully very soon, when it comes time to find the home we're to purchase.
I couldn't have done it without Chris! Of course he's professional, incredibly knowledgeable, hardworking, motivated, and everything else you expect from a top notch agent. What sets Chris apart is that he is an all around pleasure to work with. This was my first home purchase, and although I was very excited about the entire ordeal, from shopping around to the offer to closing, I think Chris was even more excited than I was! Chris' enthusiasm made the traditionally nerve-racking ordeal of home buying a fun, exciting, and educational experience. I was full of questions at every turn and his patience was unwavering. Chris got to know me, and understood exactly what I was looking for. He found my ideal condo just before it went on the market, and I got in with no competition! It was an extremely positive home buying experience and now I have the perfect condo to fit my lifestyle. I would not hesitate to recommend Chris to anyone looking to buy or sell property.
Working with Chris was excellent. He made the home buying process very comfortable and smooth. Being a first time home buyer I had no idea how the process went and skeptical about realtors pressuring you into making a purchase. He was very informative and walked me through the whole thing. He does not pressure you or try to push you into decisions. Very patient and knows what he's doing. Not hard to contact, very prompt about returning calls. He also has a bunch of different resources for you to use during the home buying process. (Inspectors, loan officers) things of that nature. If you don't want to use them no worries. All in all, I would totally recommend him if buying or selling your home. He definitely will give you that neiman marcus type of service
Chris is a very kind, patient and persistent agent which I call the triple threat :) He will not push you into buying a house, but once you have made a decision about the house that you want to buy he will go all out to make sure you purchase your dream home. He is always available, responsive and is the voice of reason. I really enjoyed working with him and cannot recommend him enough.